Each cartridge is designed and manufactured to meet or exceed OEM product specifications for yield*, output quality, and overall performance. The only difference you should notice between our products and the OEM products is the savings you receive.

*Yield information is an estimation based on a 5% page coverage. Actual yield may vary based upon machine, paper type, humidity and actual prints.

 

Whenever possible, Imaging Solutions and More utilizes new components, including drums, blades, chips and rollers. This helps us to ensure the highest level of quality and performance.

 

To support our focus on quality, Imaging Solutions and More products only use premium raw materials from world-class suppliers to ensure the best product performance. The toners we use in our cartridges will meet or exceed OEM performance specifications.

 

Our average defective rate across all cartridges is less than 1%. We are continuing to implement additional quality control standards and processes to further improve upon that figure.

 

All our manufacturing facilities follow stringent quality control standards to ensure high performance and low defect rate. Our production facilities for compatible and remanufactured laser cartridges are ISO 9001 and ISO 14001 certified. Each cartridge is individually tested before they are packaged and shipped. In addition, we will randomly sample cartridges from every completed batch and run full print quality and yield test to ensure consistency.

 

Compatible and remanufactured supplies are warranted to be free from manufacturing and material defects for a period of 180 days from the date of purchase. If, at any time, Imaging Solutions and More Technologies’ compatible and remanufactured supplies fail to perform according to the above, Imaging Solutions and More Technologies will replace the item or credit the full purchase price.

 

Yes, we have private label programs to service our customers (minimum purchase quantity required). For large volume customers, Imaging Solutions and More graphics design team can design custom box art and labels for your needs.

 

Please feel free to contact our customer service team. We will review the nature of your claim, and try our best to ensure that you are satisfied with your purchase.

 

Please contact Imaging Solutions and More customer service to obtain a Return Authorization Number and shipping instructions. We will credit or exchange the defective cartridge as soon as we have received and inspected the item.